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Canon Printer Error Codes

Canon inkjets (PIXMA, MAXIFY and the G-series MegaTank) show a four-character support code on the screen or in the printer driver, and some display-less models show a short code such as E05 or P07 instead. Below are 124 Canon codes, covering 40 model series. Each one explains what the code means, what you can safely try, and when it needs a technician, with a link to the Canon page it comes from.

Codes are model-specific, so your own model's manual is the final word. Reviewed October 2026.

124 codes (showing 60, type to narrow it down)

Canon 5100Print head / cartridge holder cannot moveCanon B203Error that needs a Canon repairCanon B204Error that needs a Canon repairCanon B200Error that needs a Canon repairCanon B502Printer error (MAXIFY)Canon B504Printer error (MAXIFY)Canon 6000Printer error (check for a paper jam first)Canon 1300Paper jam (rear tray / output slot)Canon 1003Out of paper / paper not loaded (front tray or cassette)Canon 2110Paper settings do not match the cassetteCanon 2114Paper settings do not match the rear trayCanon 4103Cannot print with current print settingsCanon 2900Print head alignment sheet could not be scannedCanon 2700Copy or scan timed out after an errorCanon 3402Copy memory is fullCanon 1700Ink absorber is almost full (warning)Canon 1688Ink has run outCanon 1600Ink may have run outCanon 1640Ink tank may be below the lower limit line (MegaTank)Canon 1641Ink tank may be below the lower limit line (MegaTank)Canon 1660Ink tank not installed / not recognizedCanon 1683Remaining ink level cannot be detected (refilled tank)Canon 1684Ink cartridge / tank cannot be recognizedCanon 1686Ink cartridge issue / ink may have run outCanon 1687FINE cartridge not installed properlyCanon 1485Wrong ink cartridge installedCanon 1401Cartridge not installed / print head may be damagedCanon 1403Print head may be damaged / cartridge errorCanon 1405Print head may be damagedCanon 140BPrint head may be damagedCanon 1890Shipping tape or protective material still attachedCanon 5011Printer error (Canon gives no specific cause)Canon 5012Printer error (Canon gives no specific cause)Canon 5205Printer error (Canon gives no specific cause)Canon 5400Printer error (Canon gives no specific cause)Canon 5700Printer error (Canon gives no specific cause)Canon 6800Printer error (Canon gives no specific cause)Canon 6900Printer error (Canon gives no specific cause)Canon 6A80Printer error (Canon gives no specific cause)Canon 5200Printer error (ink system)Canon E02Out of paperCanon E03Paper jam (or cover open)Canon E04Cartridge / print head not installed properlyCanon E05Cartridge / print head cannot be recognizedCanon E08Ink absorber almost fullCanon E09Protective tape still attachedCanon E11Cannot print with current settingsCanon E13Ink may have run outCanon E14Cartridge / print head cannot be recognizedCanon E15Cartridge / print head cannot be recognizedCanon E59Paper settings do not matchCanon P02Printer error (holder cannot move)Canon P07Ink absorber full (service required)Canon P08Printer error (ink system)Canon P10Error that needs a Canon repairCanon Alarm lamp flashes 2 timesOut of paper / paper does not feedCanon Alarm lamp flashes 3 timesPaper jamCanon Alarm lamp flashes 4 timesPrint head not installed properlyCanon Alarm lamp flashes 5 timesPrint head cannot be recognizedCanon Alarm lamp flashes 7 timesPrint head in wrong position

All Canon error codes

5100Print head / cartridge holder cannot move🧭B203Error that needs a Canon repair🧑‍🔧B204Error that needs a Canon repair🧑‍🔧B200Error that needs a Canon repair🧑‍🔧B502Printer error (MAXIFY)🧭B504Printer error (MAXIFY)🧭6000Printer error (check for a paper jam first)🧭1300Paper jam (rear tray / output slot)✅1003Out of paper / paper not loaded (front tray or cassette)✅2110Paper settings do not match the cassette✅2114Paper settings do not match the rear tray✅4103Cannot print with current print settings✅2900Print head alignment sheet could not be scanned✅2700Copy or scan timed out after an error✅3402Copy memory is full✅1700Ink absorber is almost full (warning)🧭1688Ink has run out✅1600Ink may have run out✅1640Ink tank may be below the lower limit line (MegaTank)✅1641Ink tank may be below the lower limit line (MegaTank)✅1660Ink tank not installed / not recognized✅1683Remaining ink level cannot be detected (refilled tank)✅1684Ink cartridge / tank cannot be recognized✅1686Ink cartridge issue / ink may have run out✅1687FINE cartridge not installed properly✅1485Wrong ink cartridge installed✅1401Cartridge not installed / print head may be damaged🧭1403Print head may be damaged / cartridge error🧭1405Print head may be damaged🧭140BPrint head may be damaged🧭1890Shipping tape or protective material still attached✅5011Printer error (Canon gives no specific cause)🧭5012Printer error (Canon gives no specific cause)🧭5205Printer error (Canon gives no specific cause)🧭5400Printer error (Canon gives no specific cause)🧭5700Printer error (Canon gives no specific cause)🧭6800Printer error (Canon gives no specific cause)🧭6900Printer error (Canon gives no specific cause)🧭6A80Printer error (Canon gives no specific cause)🧭5200Printer error (ink system)🧭E02Out of paper✅E03Paper jam (or cover open)✅E04Cartridge / print head not installed properly✅E05Cartridge / print head cannot be recognized🧭E08Ink absorber almost full🧭E09Protective tape still attached✅E11Cannot print with current settings✅E13Ink may have run out✅E14Cartridge / print head cannot be recognized✅E15Cartridge / print head cannot be recognized✅E59Paper settings do not match✅P02Printer error (holder cannot move)🧭P07Ink absorber full (service required)🧑‍🔧P08Printer error (ink system)🧭P10Error that needs a Canon repair🧑‍🔧Alarm lamp flashes 2 timesOut of paper / paper does not feed✅Alarm lamp flashes 3 timesPaper jam✅Alarm lamp flashes 4 timesPrint head not installed properly✅Alarm lamp flashes 5 timesPrint head cannot be recognized🧭Alarm lamp flashes 7 timesPrint head in wrong position✅Alarm lamp flashes 8 timesInk absorber almost full🧭Alarm lamp flashes 9 timesProtective tape still attached✅ON and Alarm lamps flash alternatelyPrinter error (count the flashes)🧭5B00Ink absorber is full🧑‍🔧1000Out of paper or paper not loaded properly✅1001Disc tray or multi-purpose tray not attached✅1002Printable disc not set on the disc tray✅1200Scanning unit or cover is open✅1240Operation panel is closed✅1250Paper output tray is closed✅1203Cover opened during printing✅1303Paper jam when feeding from the cassette🧭1304Paper jam during automatic duplex printing🧭1310Paper size not suited to automatic duplex✅1313Paper jam while pulling printed paper back in🧭1365Ink valve is open during print head replacement🧭1366Ink valve is closed🧭1367Not enough ink to run an ink flush✅1430FINE cartridge or print head not recognized🧭1470Print head not installed properly🧭1471Print head cannot be recognized🧭1474Print head installed in the wrong position🧭1475Two print heads of the same color installed🧭1476Incompatible print head installed🧭1551Used genuine Canon ink tank detected✅1682FINE cartridge cannot be recognized✅1689Ink tank that ran empty was reinstalled🧭168AFINE cartridge installed wrong or not compatible✅1850Inner cover is closed for disc printing✅1851Inner cover is open for normal printing✅1872Cassette 1 is not inserted✅1874Cassette or feed slot cover problem✅2113Print paper settings do not match tray settings✅2120Cassette paper settings incomplete✅2123Rear tray paper settings incomplete✅2500Automatic print head alignment failed✅3412Scanning the original failed✅3440Easy wireless connect failed✅3442First side done, load paper for manual duplex✅3443Rotate and reload paper for manual duplex✅3446IP address and subnet mask conflict✅4100Specified data cannot be printed✅4102Media type and paper size do not match✅4104Paper size or type cannot feed from cassette✅495AWi-Fi communication error✅5050Printer error (reset required)🧑‍🔧5B02Printer error, contact service🧑‍🔧5C02Printer error (reset required)🧑‍🔧6500Printer error (reset required)🧑‍🔧6502Printer error (reset required)🧑‍🔧9500Printer error (reset required)🧑‍🔧C000Printer error (reset required)🧑‍🔧2200Internal part needs replacing soon🧑‍🔧E07Wrong print head installed🧭E12Specified data cannot be printed✅E16Ink has run out✅E23IP address and subnet mask conflict✅E31Wireless LAN setup failed✅E32Wireless router not found during setup✅E33Multiple routers connecting at once✅E38Cannot connect to wireless router✅E39Network error✅E50Failed to get online content✅P03Printer error (P-code group)🧑‍🔧

✅ Usually fixable yourself · 🧭 Fixable with care · 🧑‍🔧 Needs servicing

Find your Canon printer model

The codes Canon documents for each model series. If your model isn't listed, search the code above: most codes work the same way across a brand's current models.

Canon GX1000 series

Canon GX2000 series

Canon GX6000 series

Canon MAXIFY GX6000 series

Canon MAXIFY MB2100 series

Canon MAXIFY MB2700 series

Canon MAXIFY MB5100 series

Canon MAXIFY MB5400 series

Canon PIXMA E410 series

Canon PIXMA G2020 series

Canon PIXMA G3000 series

Canon PIXMA G3020 series

Canon PIXMA G5000 series

Canon PIXMA MG2900 series

Canon PIXMA MG3000 series

Canon PIXMA MX920 series

Canon PIXMA PRO-100S series

Canon PIXMA TR150 series

Canon PIXMA TS700 series

Canon PIXMA TS3600 series

Canon PIXMA TS6400 series

Canon PIXMA TS9500 series

Canon light patterns

Alarm lamp flashes 2 times: Out of paper / paper does not feed

✅ Usually fixable yourself

Also appears as: Support code 1000

The printer is out of paper, or the paper does not feed.

  1. Load paper in the rear tray.
  2. Align the paper guides with both edges of the paper.
  3. Press the printer's RESUME/CANCEL button.

When it needs a technician: Not a repair issue.

Source: Canon Inkjet Manual - G1010 series "An Error Occurs" (number of Alarm lamp flashes)

Alarm lamp flashes 3 times: Paper jam

✅ Usually fixable yourself

Also appears as: Support code 1300

Paper is jammed at the paper output tray or in the rear tray.

  1. Slowly pull the jammed paper out of the output slot or rear tray with both hands.
  2. If it will not come out, turn the printer back on without forcing it. It may be ejected automatically.
  3. Reload paper and resume.

When it needs a technician: If the code keeps returning, Canon says to contact a service center.

Source: Canon Inkjet Manual - G1010 series "An Error Occurs" (number of Alarm lamp flashes)

Alarm lamp flashes 4 times: Print head not installed properly

✅ Usually fixable yourself

Also appears as: Support code 1470

A print head (cartridge) is not installed properly.

  1. Open the top cover.
  2. Push the print head (cartridge) locking cover, or push the joint buttons until they click into place.
  3. Make sure the orange label and protective tape were removed from the print head.
  4. Close the top cover.

When it needs a technician: Canon gives no repair step for this code.

Source: Canon Inkjet Manual - G1010 series "An Error Occurs" (number of Alarm lamp flashes)

Alarm lamp flashes 5 times: Print head cannot be recognized

🧭 Fixable with care

Also appears as: Support code 1403, 1430, 1471, 1476

A print head (cartridge) cannot be recognised, has a problem, is not installed, or is not the appropriate one.

  1. Check that the correct print heads are installed properly.
  2. Turn the printer off and back on.
  3. If this does not solve it, contact a Canon service center.

When it needs a technician: Canon's support-code pages (for example 1403) say to request a repair if a restart does not fix it.

Source: Canon Inkjet Manual - G1010 series "An Error Occurs" (number of Alarm lamp flashes)

Alarm lamp flashes 7 times: Print head in wrong position

✅ Usually fixable yourself

Also appears as: Support code 1474, 1475

A print head (cartridge) is not in the correct position, or more than one print head of the same color is installed.

  1. If printing is in progress, press RESUME/CANCEL to cancel it.
  2. Make sure each print head (cartridge) is installed in its correct position.
  3. Install only one print head per color, in the correct position.

When it needs a technician: Canon gives no repair step for this code.

Source: Canon Inkjet Manual - G1010 series "An Error Occurs" (number of Alarm lamp flashes)

Alarm lamp flashes 8 times: Ink absorber almost full

🧭 Fixable with care

Also appears as: Support code 1700, 1701

The ink absorber is almost full. You can continue for now, but Canon says to contact a service center.

  1. Press the printer's button to continue printing.
  2. Contact your nearest Canon service center to request a repair.

When it needs a technician: Canon says to request a repair before the absorber is full.

Source: Canon Inkjet Manual - G1010 series "An Error Occurs" (number of Alarm lamp flashes)

Alarm lamp flashes 9 times: Protective tape still attached

✅ Usually fixable yourself

Also appears as: Support code 1890

Protective material or tape may still be attached to the print head holder.

  1. Open the cover and remove any remaining tape or protective material.
  2. Close the cover.

When it needs a technician: Only if it persists after all packing material is removed.

Source: Canon Inkjet Manual - G1010 series "An Error Occurs" (number of Alarm lamp flashes)

ON and Alarm lamps flash alternately: Printer error (count the flashes)

🧭 Fixable with care

Also appears as: P-codes on LCD models (P02, P07, P08, P10 ...)

On the PIXMA G1010 series, alternate flashing of the ON and Alarm lamps means a printer error. The number of flashes identifies it: 2 = 5100, 3 = 6000, 5 = 5700, 6 = 5400, 7 = 5B00/5B01, 8 = 5200/5205/5206, 9 = 6800/6801, 10 = B202-B205 (needs repair).

  1. Count the number of alternating flashes and note the matching support code, which is also shown on the computer screen.
  2. For most of these codes Canon says to turn the printer off, unplug it, plug it back in and turn it on.
  3. 7 flashes (5B00/5B01) and 10 flashes (B202-B205): Canon says to contact a service center for repair.
  4. If any code persists after a power reset, contact your nearest Canon service center.

When it needs a technician: Always for 7 or 10 flashes. For the others, if a full power reset does not clear it.

Source: Canon Inkjet Manual - G1010 series "An Error Occurs" (alternate flashes of ON and Alarm lamps)

First steps for any printer error

  1. Write down the exact code before you do anything else — similar-looking codes often mean completely different things.
  2. Power the printer off, unplug it for a couple of minutes, then power it back on. A surprising number of transient errors clear here.
  3. Open the covers and check for paper scraps, packaging material, or anything blocking the carriage.
  4. Check the cartridges or tanks are genuine, correctly seated, and not empty.
  5. Confirm the printer is plugged directly into a wall outlet, not a power strip or extension lead.
  6. Check your model’s own manual — codes are model-specific, and the manual is the authority for your machine.

Code not listed, or still stuck?

Tell our printer technician your Canon model and the code. You'll find out whether it's fixable at home or worth repairing at all.

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Eric Paul Amora · Printer & Hardware Repair Technician

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