Canon Support Code 1640: Ink tank may be below the lower limit line (MegaTank)
Also shows as: E60 (LCD code on PIXMA G2010-family models)
✅ Usually fixable yourself
On refillable ink-tank printers, the ink in one of the tanks may have dropped to the lower limit line.
What to try
- Look at the ink tanks to check the remaining ink level.
- If any tank is below the lower limit line, refill it with the matching color.
- To keep printing anyway, press the printer's Black or Color button. Canon warns this can use extra ink and may damage the printer, and the ink-level warning will stop working.
- To turn the warning back on, refill every color to the upper limit line, then hold Black or Color for at least 5 seconds.
When it needs a technician
Not a repair issue. Refill the tanks.
Which models show 1640
Canon documents this code for models including PIXMA G3010 series, PIXMA G2010 series, PIXMA G3020 series, PIXMA G1010 series, PIXMA G2020 series, PIXMA G3000 series.
First steps for any printer error
- Write down the exact code before you do anything else — similar-looking codes often mean completely different things.
- Power the printer off, unplug it for a couple of minutes, then power it back on. A surprising number of transient errors clear here.
- Open the covers and check for paper scraps, packaging material, or anything blocking the carriage.
- Check the cartridges or tanks are genuine, correctly seated, and not empty.
- Confirm the printer is plugged directly into a wall outlet, not a power strip or extension lead.
- Check your model’s own manual — codes are model-specific, and the manual is the authority for your machine.
Source: Canon Inkjet Manual (ij.manual.canon) - G3010 series, support code 1640. Codes are model-specific, so your own model's manual is the final word. Reviewed October 2026.
Still showing 1640?
Tell our printer technician your model and what you've tried. You'll find out whether it's fixable at home or worth repairing at all.
Ask about my printer — $1Eric Paul Amora · Printer & Hardware Repair Technician
Related Canon codes
5100 — Print head / cartridge holder cannot moveB203 — Error that needs a Canon repairB204 — Error that needs a Canon repair6000 — Printer error (check for a paper jam first)1300 — Paper jam (rear tray / output slot)4103 — Cannot print with current print settings2900 — Print head alignment sheet could not be scanned1700 — Ink absorber is almost full (warning)1403 — Print head may be damaged / cartridge error1890 — Shipping tape or protective material still attached5011 — Printer error (Canon gives no specific cause)5012 — Printer error (Canon gives no specific cause)