Canon Printer Error Codes: What They Mean and How to Fix Them
Canon support codes and error numbers explained in plain English with step-by-step fixes for each one.
Canon Error B203: Print Head Problem
B203 means the print head is overheating or has an electrical failure. Turn off the printer and unplug it for 10 minutes. Remove all cartridges and clean the print head electrical contacts with a lint-free cloth and isopropyl alcohol. Reinstall and try again. If it persists, the print head needs replacement. Replacement print heads cost 30 to 60 dollars online.
Canon Error E05 or E13: Cartridge Not Recognized
These codes mean a cartridge is not making proper contact. Remove the cartridge, clean the gold or copper contacts with a dry lint-free cloth, and reinstall it firmly until it clicks. If using a refilled or third-party cartridge, try a genuine Canon cartridge instead. Some Canon printers reject non-original cartridges after firmware updates. You can try rolling back the firmware through Canon support.
Canon Error 5100: Carriage Jam
Error 5100 means the print carriage that moves the cartridges back and forth is stuck. Turn off the printer, open the lid, and check for any obstructions. Paper fragments, packing material, or a dislodged cartridge can block the carriage. Gently move the carriage by hand from one side to the other to check for resistance. Remove any debris and make sure the cartridges are seated properly.
Canon Error 6000: Paper Feed Problem
Error 6000 indicates a paper feeding issue. Remove all paper from the tray, fan the stack to separate stuck sheets, and reload. Clean the paper pickup rollers inside the printer with a damp lint-free cloth. Check that the paper guides are snug against the paper. If using thick or specialty paper, adjust the paper thickness setting in your print driver to match.
Canon Error P07 or 5B00: Waste Ink Absorber Full
This means the internal waste ink pads are full. Canon programs the printer to stop to prevent ink overflow. You can reset it using the Canon Service Tool or WIC Reset Utility, similar to Epson printers. The reset key costs about 10 dollars. After resetting, the pads will eventually fill again after heavy use. Some users replace the pads with aftermarket kits for about 15 dollars.
Pro Tips
Still stuck? Talk to an expert.
Get personalized tech support help for your specific situation — just $3.
Chat with an expert — $3 →
