Canon Support Code 5200: Printer error (ink system)
Also shows as: P08 (LCD / alarm-lamp code on PIXMA G2010 and G1010 series, with 5205 and 5206)
Canon lists the cause as "Printer error has occurred." On most cartridge models the fix is a full power reset. On G-series ink-tank models Canon gives a longer, ordered procedure that includes checking ink levels and running cleaning and Ink Flush.
What to try
- Cartridge models (for example TS3300): turn off the printer, unplug it, wait a while, then plug it in and turn it back on.
- G-series ink-tank models (for example G3010), in this order: check the ink levels and refill if needed.
- Then turn the printer off, unplug it, plug it back in and turn it on.
- Then run print head Cleaning, followed by Ink Flush. Canon says Deep Cleaning is not needed, and changing or skipping steps may cause other problems.
- If it comes back on a G-series model, Canon says replacing the print heads may fix it. If it continues after that, or on cartridge models after the power reset, contact a Canon service center.
When it needs a technician
If the error persists after Canon's steps (and, on G-series, after a print head replacement), Canon says to request a repair.
Which models show 5200
Canon documents this code for models including PIXMA TS3300 series, PIXMA TS3100 series, PIXMA G3010 series, PIXMA G2010 series, PIXMA TS6300 series, PIXMA MG3600 series.
Varies by model: G3010 series: ordered refill, power-cycle, Cleaning and Ink Flush procedure. TS3300 series: unplug, wait, power back on, then service.
First steps for any printer error
- Write down the exact code before you do anything else — similar-looking codes often mean completely different things.
- Power the printer off, unplug it for a couple of minutes, then power it back on. A surprising number of transient errors clear here.
- Open the covers and check for paper scraps, packaging material, or anything blocking the carriage.
- Check the cartridges or tanks are genuine, correctly seated, and not empty.
- Confirm the printer is plugged directly into a wall outlet, not a power strip or extension lead.
- Check your model’s own manual — codes are model-specific, and the manual is the authority for your machine.
Source: Canon Inkjet Manual (ij.manual.canon) - G3010 series, support code 5200. Codes are model-specific, so your own model's manual is the final word. Reviewed October 2026.
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