Canon Support Code 2110: Paper settings do not match the cassette
✅ Usually fixable yourself
The paper size or type set for printing or copying does not match the paper information registered for the cassette on the printer.
What to try
- Press the printer's OK button to show the options screen.
- To print on the paper already in the cassette without changing settings, choose "Print on set paper" (on some models, "Use cass. settings").
- Or choose "Replace paper", load the correct paper in the cassette, and register the paper information when the printer asks.
- For copying, make the copy paper settings match the cassette paper information.
When it needs a technician
Not a repair issue. It is a settings mismatch.
Which models show 2110
Canon documents this code for models including PIXMA TS6300 series, PIXMA TR4500 series, PIXMA TS5100 series, PIXMA G6000 series, PIXMA TR8500 series, PIXMA TS8300 series.
First steps for any printer error
- Write down the exact code before you do anything else — similar-looking codes often mean completely different things.
- Power the printer off, unplug it for a couple of minutes, then power it back on. A surprising number of transient errors clear here.
- Open the covers and check for paper scraps, packaging material, or anything blocking the carriage.
- Check the cartridges or tanks are genuine, correctly seated, and not empty.
- Confirm the printer is plugged directly into a wall outlet, not a power strip or extension lead.
- Check your model’s own manual — codes are model-specific, and the manual is the authority for your machine.
Source: Canon Inkjet Manual (ij.manual.canon) - TS6300 series, support code 2110. Codes are model-specific, so your own model's manual is the final word. Reviewed October 2026.
Still showing 2110?
Tell our printer technician your model and what you've tried. You'll find out whether it's fixable at home or worth repairing at all.
Ask about my printer — $1Eric Paul Amora · Printer & Hardware Repair Technician
Related Canon codes
5100 — Print head / cartridge holder cannot moveB203 — Error that needs a Canon repairB204 — Error that needs a Canon repair6000 — Printer error (check for a paper jam first)1300 — Paper jam (rear tray / output slot)1003 — Out of paper / paper not loaded (front tray or cassette)2114 — Paper settings do not match the rear tray4103 — Cannot print with current print settings2900 — Print head alignment sheet could not be scanned2700 — Copy or scan timed out after an error3402 — Copy memory is full1700 — Ink absorber is almost full (warning)