Home/Printer Error Codes/HP

HP Printer Error Codes

HP inkjets show hexadecimal codes such as 0x610000f6 or short panel codes like E3, while LaserJets show numbered control-panel errors such as 79 or 49. Below are 87 HP codes, covering 81 model series. Each one explains what the code means, what you can safely try, and when it needs a technician, with a link to the HP page it comes from.

Codes are model-specific, so your own model's manual is the final word. Reviewed October 2026.

87 codes (showing 60, type to narrow it down)

HP 0x610000f6Carriage jamHP E0Ink cartridge problemHP E1Paper size mismatchHP E2Paper length mismatchHP E3Carriage jamHP E4Paper jamHP E5Scanner errorHP E6Printer error stateHP E7Ink tank out of inkHP E8Fatal printer errorHP E9Firmware update interruptedHP PReady to prime ink system (blinking P)HP 0xc19a0005Hex error code with no descriptionHP 83C0000BBlue or white screen error after firmware updateHP 0x6100000BCarriage jam or printer too coldHP 0x61000008Carriage jamHP 0x6100001DCarriage jamHP 0x610000faIncompatible extra paper trayHP 0x610000D3Printer FailureHP 0x6100002DPrinter FailureHP 0x6100002EPrinter FailureHP 0x000003e3Operation could not be completedHP Printer FailurePrinter Failure messageHP Ink System FailureInk System FailureHP Problem with Ink SystemProblem with Ink System during setupHP Cartridge ProblemCartridge Problem messageHP Printheads missingPrintheads missing on Smart TankHP Critical system errorA critical system error has occurredHP Printer BlockedPrinter Blocked when printing from phone or MacHP Carriage JamCarriage Jam messageHP Door OpenDoor Open messageHP Incompatible ink cartridgesIncompatible ink cartridgesHP Ink cartridges depletedInk cartridges depletedHP HP Protected Cartridge InstalledHP Protected Cartridge InstalledHP Used or Counterfeit Cartridge DetectedUsed or counterfeit cartridge detectedHP Ink Sensor FailureInk Sensor FailureHP Printhead JamPrinthead JamHP Problem with Printer PreparationProblem with Printer PreparationHP 79Internal firmware errorHP 49Firmware communication errorHP 5050.x fuser errorHP 51Internal hardware errorHP 52Laser scanner errorHP 54Internal sensor errorHP 55Internal engine errorHP 5757 fan errorHP 59Motor errorHP 10.000010.x supply memory error (toner cartridge)HP 10.000410.0004 supply error (imaging drum)HP 10.0100Supply Problem: toner cartridge communication errorHP 10.3300Used toner cartridge installedHP 10.3100Non-HP supply installedHP 10.7000Toner cartridge past Very LowHP 10.8100Black toner cartridge at end of lifeHP 1313.XX paper jamHP 2020.xx memory out errorHP 2121.xx print failureHP 30.0012Scanner motor home positionHP 30.0016Scan sensor not communicatingHP 30.0017Scanner motor in wrong position

All HP error codes

0x610000f6Carriage jam🧭E0Ink cartridge problem✅E1Paper size mismatch✅E2Paper length mismatch✅E3Carriage jam✅E4Paper jam✅E5Scanner error✅E6Printer error state✅E7Ink tank out of ink✅E8Fatal printer error🧑‍🔧E9Firmware update interrupted🧭PReady to prime ink system (blinking P)✅0xc19a0005Hex error code with no description🧭83C0000BBlue or white screen error after firmware update🧑‍🔧0x6100000BCarriage jam or printer too cold🧭0x61000008Carriage jam🧭0x6100001DCarriage jam🧭0x610000faIncompatible extra paper tray✅0x610000D3Printer Failure🧑‍🔧0x6100002DPrinter Failure🧑‍🔧0x6100002EPrinter Failure🧑‍🔧0x000003e3Operation could not be completed✅Printer FailurePrinter Failure message🧭Ink System FailureInk System Failure🧭Problem with Ink SystemProblem with Ink System during setup🧭Cartridge ProblemCartridge Problem message✅Printheads missingPrintheads missing on Smart Tank🧭Critical system errorA critical system error has occurred🧭Printer BlockedPrinter Blocked when printing from phone or Mac✅Carriage JamCarriage Jam message✅Door OpenDoor Open message✅Incompatible ink cartridgesIncompatible ink cartridges✅Ink cartridges depletedInk cartridges depleted✅HP Protected Cartridge InstalledHP Protected Cartridge Installed✅Used or Counterfeit Cartridge DetectedUsed or counterfeit cartridge detected✅Ink Sensor FailureInk Sensor Failure🧑‍🔧Printhead JamPrinthead Jam✅Problem with Printer PreparationProblem with Printer Preparation🧭79Internal firmware error🧭49Firmware communication error🧭5050.x fuser error🧑‍🔧51Internal hardware error🧑‍🔧52Laser scanner error🧑‍🔧54Internal sensor error🧑‍🔧55Internal engine error🧑‍🔧5757 fan error🧑‍🔧59Motor error🧑‍🔧10.000010.x supply memory error (toner cartridge)✅10.000410.0004 supply error (imaging drum)✅10.0100Supply Problem: toner cartridge communication error✅10.3300Used toner cartridge installed✅10.3100Non-HP supply installed✅10.7000Toner cartridge past Very Low✅10.8100Black toner cartridge at end of life✅1313.XX paper jam✅2020.xx memory out error✅2121.xx print failure✅30.0012Scanner motor home position🧑‍🔧30.0016Scan sensor not communicating🧑‍🔧30.0017Scanner motor in wrong position🧑‍🔧30.0023Scanner calibration failed🧑‍🔧41.341.3 unexpected paper size in tray✅41.241.2 engine error🧑‍🔧1111.XX internal clock error🧑‍🔧LaserJet E0Paper jam✅LaserJet E1Input tray empty✅LaserJet E2Door open✅LaserJet E3Print cartridge missing✅LaserJet E4Printer memory full✅LaserJet E5Paper not picked from tray🧭LaserJet E6Fatal printer error🧑‍🔧LaserJet E7Fatal printer error🧑‍🔧LaserJet E8Fatal printer error🧑‍🔧LaserJet E9Fatal printer error🧑‍🔧Er-01Input tray empty✅Er-02Door open✅Er-03Paper pick failure✅Er-04Paper jam in input tray✅Er-05Paper jam in toner cartridge area✅Er-06Paper jam in output bin✅Er-07Toner cartridge missing✅Er-08Toner very low, set to stop✅Er-11Toner cartridge issue✅Er-14Toner cartridge protected✅Er-17Unauthorized toner cartridge✅Er-30Flatbed scanner error🧑‍🔧Er-50Print engine error🧑‍🔧

✅ Usually fixable yourself · 🧭 Fixable with care · 🧑‍🔧 Needs servicing

Find your HP printer model

The codes HP documents for each model series. If your model isn't listed, search the code above: most codes work the same way across a brand's current models.

HP Color LaserJet Pro printers

HP DeskJet 2700

HP DeskJet 2800

HP DeskJet 2900

HP DeskJet 4100

HP DeskJet 4200

HP DeskJet 4300

HP DeskJet 4900

HP DeskJet 5100

HP DeskJet 5800

HP DeskJet 6100

HP DeskJet 6500

HP Deskjet Ink Advantage 4610

HP Deskjet Ink Advantage 4620

HP ENVY 6000

HP ENVY 6000e

HP Ink Tank 310

HP Ink Tank 410

HP inkjet printers (HP does not list specific models)

HP LaserJet Enterprise P3015

HP LaserJet P2050 series

HP LaserJet P3010 series

HP LaserJet Pro 400 M401

HP LaserJet Pro M701/M706

HP LaserJet Pro MFP printers

HP LaserJet Pro printers with a separate imaging drum

HP OfficeJet 6600

HP OfficeJet 7610

HP OfficeJet printers

HP OfficeJet Pro 6960

HP OfficeJet Pro 6970

HP OfficeJet Pro 8010e

HP OfficeJet Pro 8100e series

HP OfficeJet Pro 8600

HP OfficeJet Pro 8610

HP OfficeJet Pro 8620

HP OfficeJet Pro 9020e

HP OfficeJet Pro 9022e

HP OfficeJet Pro 9025e

HP OfficeJet Pro 9100e series

HP OfficeJet Pro 9700e series

HP OfficeJet Pro 9730

HP OfficeJet Pro printers

HP Printers using HP 178, 364, 564, 655, 862 cartridges

HP Printers using HP 902 to 925, 934, 935 cartridges

HP Printers using HP 932, 933, 936 to 938 cartridges

HP Printers using HP 950 to 969 cartridges

HP Smart Tank 210

HP Smart Tank 450

HP Smart Tank 455

HP Smart Tank 457

HP Smart Tank 500

HP Smart Tank 520

HP Smart Tank 540

HP Smart Tank 580

HP Smart Tank 590

HP Smart Tank 670

HP Smart Tank 720

HP Smart Tank 750

HP Smart Tank 5000

HP Smart Tank 5100

HP Smart Tank Wireless 450

First steps for any printer error

  1. Write down the exact code before you do anything else — similar-looking codes often mean completely different things.
  2. Power the printer off, unplug it for a couple of minutes, then power it back on. A surprising number of transient errors clear here.
  3. Open the covers and check for paper scraps, packaging material, or anything blocking the carriage.
  4. Check the cartridges or tanks are genuine, correctly seated, and not empty.
  5. Confirm the printer is plugged directly into a wall outlet, not a power strip or extension lead.
  6. Check your model’s own manual — codes are model-specific, and the manual is the authority for your machine.

Code not listed, or still stuck?

Tell our printer technician your HP model and the code. You'll find out whether it's fixable at home or worth repairing at all.

Ask about my printer — $1

Eric Paul Amora · Printer & Hardware Repair Technician

← All printer error codesCanon error codesEpson error codesBrother error codes
Ask a printer tech — $1 →