HP Error 10.3300: Used toner cartridge installed
Also shows as: 10.330X, 10.3301, 10.3302, 10.3303, Used supply
The printer has detected a used supply. HP notes this can appear when a genuine HP cartridge reaches the low state in one printer and is then moved to another printer. The last digit shows the color: 0 black, 1 cyan, 2 magenta, 3 yellow.
What to try
- Replace the toner cartridge.
- Note that the Embedded Web Server supplies page may show the cartridge as having no consumable life, but the printer may still be able to print.
When it needs a technician
HP does not call for service for this message; it is resolved by replacing the cartridge.
Which models show 10.3300
HP documents this code for models including HP LaserJet Pro M203, HP Color LaserJet Pro printers.
First steps for any printer error
- Write down the exact code before you do anything else — similar-looking codes often mean completely different things.
- Power the printer off, unplug it for a couple of minutes, then power it back on. A surprising number of transient errors clear here.
- Open the covers and check for paper scraps, packaging material, or anything blocking the carriage.
- Check the cartridges or tanks are genuine, correctly seated, and not empty.
- Confirm the printer is plugged directly into a wall outlet, not a power strip or extension lead.
- Check your model’s own manual — codes are model-specific, and the manual is the authority for your machine.
Source: HP Customer Support - HP LaserJet Pro, Troubleshoot 10.xx and Supplies messages. Codes are model-specific, so your own model's manual is the final word. Reviewed October 2026.
Still showing 10.3300?
Tell our printer technician your model and what you've tried. You'll find out whether it's fixable at home or worth repairing at all.
Ask about my printer — $1Eric Paul Amora · Printer & Hardware Repair Technician