Canon Support Code 1682: FINE cartridge cannot be recognized
Also shows as: E15 on small-LCD PIXMA models
The printer cannot recognize the FINE cartridge.
What to try
- Replace the FINE cartridge.
- If the error does not clear, the cartridge may be damaged.
When it needs a technician
If replacing the cartridge does not clear it, Canon says to contact your nearest Canon service center to request a repair.
Which models show 1682
Canon documents this code for models including PIXMA TS3100 series, PIXMA TS3300 series, PIXMA TS3400 series, PIXMA TS5100 series, PIXMA TS7400 series, PIXMA TR4500 series, PIXMA MG3600 series, PIXMA MG2900 series.
First steps for any printer error
- Write down the exact code before you do anything else — similar-looking codes often mean completely different things.
- Power the printer off, unplug it for a couple of minutes, then power it back on. A surprising number of transient errors clear here.
- Open the covers and check for paper scraps, packaging material, or anything blocking the carriage.
- Check the cartridges or tanks are genuine, correctly seated, and not empty.
- Confirm the printer is plugged directly into a wall outlet, not a power strip or extension lead.
- Check your model’s own manual — codes are model-specific, and the manual is the authority for your machine.
Source: Canon Inkjet Manual - PIXMA TS3100 series, support code 1682. Codes are model-specific, so your own model's manual is the final word. Reviewed October 2026.
Still showing 1682?
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Ask about my printer — $1Eric Paul Amora · Printer & Hardware Repair Technician