Canon Support Code 1313: Paper jam while pulling printed paper back in
Paper jammed as the printer pulled the printed page back in, usually during duplex printing.
What to try
- Check the paper output slot and remove any paper as for code 1300.
- Check inside the printer and remove any jammed paper following Canon's steps.
- Check the rear side of the printer and remove paper from there if needed.
When it needs a technician
Canon does not list a service step on this page; if jams keep returning, contact Canon support.
Which models show 1313
Canon documents this code for models including PIXMA TS6300 series, PIXMA TS5100 series, PIXMA TS7400 series, PIXMA TS8300 series, PIXMA TS9100 series, PIXMA TS6100 series, PIXMA TR8500 series, PIXMA G6000 series.
First steps for any printer error
- Write down the exact code before you do anything else — similar-looking codes often mean completely different things.
- Power the printer off, unplug it for a couple of minutes, then power it back on. A surprising number of transient errors clear here.
- Open the covers and check for paper scraps, packaging material, or anything blocking the carriage.
- Check the cartridges or tanks are genuine, correctly seated, and not empty.
- Confirm the printer is plugged directly into a wall outlet, not a power strip or extension lead.
- Check your model’s own manual — codes are model-specific, and the manual is the authority for your machine.
Source: Canon Inkjet Manual - PIXMA TS6300 series, support code 1313. Codes are model-specific, so your own model's manual is the final word. Reviewed October 2026.
Still showing 1313?
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Ask about my printer — $1Eric Paul Amora · Printer & Hardware Repair Technician