Canon Support Code 1430: FINE cartridge or print head not recognized
Also shows as: E05 on printers with a small LCD
The printer cannot recognize the FINE cartridge (or print head on MegaTank models).
What to try
- Remove the FINE cartridge and reinstall it.
- If the error comes back, the cartridge may be damaged; replace it with a new one.
- On MegaTank G-series models, Canon gives a step-by-step print head reinstall procedure; open the ink tank covers before removing print heads to avoid an ink flush.
When it needs a technician
If the steps above do not clear it, Canon says to contact your nearest Canon service center to request a repair.
Which models show 1430
Canon documents this code for models including PIXMA TS3100 series, PIXMA TS3300 series, PIXMA TS3400 series, PIXMA TS5100 series, PIXMA TS7400 series, PIXMA TR4500 series, PIXMA G3010 series.
First steps for any printer error
- Write down the exact code before you do anything else — similar-looking codes often mean completely different things.
- Power the printer off, unplug it for a couple of minutes, then power it back on. A surprising number of transient errors clear here.
- Open the covers and check for paper scraps, packaging material, or anything blocking the carriage.
- Check the cartridges or tanks are genuine, correctly seated, and not empty.
- Confirm the printer is plugged directly into a wall outlet, not a power strip or extension lead.
- Check your model’s own manual — codes are model-specific, and the manual is the authority for your machine.
Source: Canon Inkjet Manual - PIXMA TS3100 series, support code 1430. Codes are model-specific, so your own model's manual is the final word. Reviewed October 2026.
Still showing 1430?
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Ask about my printer — $1Eric Paul Amora · Printer & Hardware Repair Technician