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Canon Support Code 1485: Wrong ink cartridge installed

Also shows as: Part of E05 on display-less TS3100 / E3100-type models

✅ Usually fixable yourself

The installed ink cartridge is not compatible with this printer, so printing cannot go ahead.

What to try

  1. Install the correct (compatible) ink cartridge for your printer.
  2. Press the printer's Stop button if you want to cancel printing.

When it needs a technician

Not a repair issue.

Which models show 1485

Canon documents this code for models including PIXMA TS3300 series, PIXMA TS3100 series, PIXMA MG3600 series, PIXMA TR4500 series, PIXMA TS5100 series, PIXMA MG3000 series.

First steps for any printer error

  1. Write down the exact code before you do anything else — similar-looking codes often mean completely different things.
  2. Power the printer off, unplug it for a couple of minutes, then power it back on. A surprising number of transient errors clear here.
  3. Open the covers and check for paper scraps, packaging material, or anything blocking the carriage.
  4. Check the cartridges or tanks are genuine, correctly seated, and not empty.
  5. Confirm the printer is plugged directly into a wall outlet, not a power strip or extension lead.
  6. Check your model’s own manual — codes are model-specific, and the manual is the authority for your machine.

Source: Canon Inkjet Manual (ij.manual.canon) - TS3300 series, support code 1485. Codes are model-specific, so your own model's manual is the final word. Reviewed October 2026.

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Eric Paul Amora · Printer & Hardware Repair Technician

Related Canon codes

5100 — Print head / cartridge holder cannot moveB203 — Error that needs a Canon repairB204 — Error that needs a Canon repair6000 — Printer error (check for a paper jam first)1300 — Paper jam (rear tray / output slot)1003 — Out of paper / paper not loaded (front tray or cassette)2110 — Paper settings do not match the cassette2114 — Paper settings do not match the rear tray4103 — Cannot print with current print settings2900 — Print head alignment sheet could not be scanned2700 — Copy or scan timed out after an error3402 — Copy memory is full

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