Canon Support Code 5050: Printer error (reset required)
Also shows as: Shown as a P-code (P03 group) on small-LCD models
A printer error has occurred.
What to try
- Turn off the printer and unplug it.
- Plug it back in and turn it on.
- Do not tilt the printer when moving it, since ink may leak.
When it needs a technician
If the steps above do not clear it, Canon says to contact your nearest Canon service center to request a repair.
Which models show 5050
Canon documents this code for models including PIXMA TS3100 series, PIXMA TS3300 series, PIXMA TS3400 series, PIXMA TS5100 series, PIXMA TS6300 series, PIXMA TS7400 series, PIXMA TS8300 series, PIXMA TS9100 series.
First steps for any printer error
- Write down the exact code before you do anything else — similar-looking codes often mean completely different things.
- Power the printer off, unplug it for a couple of minutes, then power it back on. A surprising number of transient errors clear here.
- Open the covers and check for paper scraps, packaging material, or anything blocking the carriage.
- Check the cartridges or tanks are genuine, correctly seated, and not empty.
- Confirm the printer is plugged directly into a wall outlet, not a power strip or extension lead.
- Check your model’s own manual — codes are model-specific, and the manual is the authority for your machine.
Source: Canon Inkjet Manual - PIXMA TS3100 series, support code 5050. Codes are model-specific, so your own model's manual is the final word. Reviewed October 2026.
Still showing 5050?
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Ask about my printer — $1Eric Paul Amora · Printer & Hardware Repair Technician