Canon Support Code 1475: Two print heads of the same color installed
Also shows as: E07 on small-LCD G-series models
🧭 Fixable with care
More than one print head (cartridge) of the same color is installed.
What to try
- Remove the duplicate print head.
- Install only one print head of each type in its correct position.
When it needs a technician
Rarely. Canon lists no repair step for this code. If it keeps coming back after the steps above, contact Canon support.
Which models show 1475
Canon documents this code for models including PIXMA G3010 series.
First steps for any printer error
- Write down the exact code before you do anything else — similar-looking codes often mean completely different things.
- Power the printer off, unplug it for a couple of minutes, then power it back on. A surprising number of transient errors clear here.
- Open the covers and check for paper scraps, packaging material, or anything blocking the carriage.
- Check the cartridges or tanks are genuine, correctly seated, and not empty.
- Confirm the printer is plugged directly into a wall outlet, not a power strip or extension lead.
- Check your model’s own manual — codes are model-specific, and the manual is the authority for your machine.
Source: Canon Inkjet Manual - PIXMA G3010 series, support code 1475. Codes are model-specific, so your own model's manual is the final word. Reviewed October 2026.
Still showing 1475?
Tell our printer technician your model and what you've tried. You'll find out whether it's fixable at home or worth repairing at all.
Ask about my printer — $1Eric Paul Amora · Printer & Hardware Repair Technician
Related Canon codes
5100 — Print head / cartridge holder cannot moveB203 — Error that needs a Canon repairB204 — Error that needs a Canon repair6000 — Printer error (check for a paper jam first)1300 — Paper jam (rear tray / output slot)4103 — Cannot print with current print settings2900 — Print head alignment sheet could not be scanned1700 — Ink absorber is almost full (warning)1640 — Ink tank may be below the lower limit line (MegaTank)1403 — Print head may be damaged / cartridge error1890 — Shipping tape or protective material still attached5011 — Printer error (Canon gives no specific cause)