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Tech Support Guides

Step-by-step tech guides from the HelpByExperts team, with printer and hardware topics drawn on the experience of our technicians Michael Shelton Baldassari and Eric Paul Amora. From fixing WiFi issues to removing malware, these guides walk you through real solutions that actually work, not generic advice copied from forums.

46 articles · Written by verified tech support professionals

AirDrop Not Working? Fix It Between iPhone, iPad, and Mac
5 min read

AirDrop Not Working? Fix It Between iPhone, iPad, and Mac

AirDrop can’t find the other device. Here is how to fix it when AirDrop refuses to work between your Apple devices.

May 30
Mac Running Slow? 8 Fixes That Actually Work in 2026
7 min read

Mac Running Slow? 8 Fixes That Actually Work in 2026

Your Mac used to be fast. Now it crawls. Here are 8 proven fixes ordered from easiest to most impactful.

May 29
Mac Won’t Turn On? Complete Troubleshooting for Every Mac Model
7 min read

Mac Won’t Turn On? Complete Troubleshooting for Every Mac Model

Your Mac shows a black screen, won’t boot, or only shows a logo and gets stuck. Here is how to fix it for Intel and Appl...

May 29
Smart Lock Not Working? How to Get In and Fix It
5 min read

Smart Lock Not Working? How to Get In and Fix It

Your smart lock app says connected but the lock won’t open, or the battery is dead and you’re locked out. Here’s what to...

May 22
Roku or Fire Stick Keeps Buffering? How to Fix Streaming Lag
5 min read

Roku or Fire Stick Keeps Buffering? How to Fix Streaming Lag

Constant buffering ruins streaming. Here is how to fix it whether the problem is your device, your WiFi, or your interne...

May 22
Ring Doorbell Not Connecting to WiFi? Complete Fix Guide
6 min read

Ring Doorbell Not Connecting to WiFi? Complete Fix Guide

Your Ring doorbell keeps going offline or won’t connect to WiFi during setup. Here is the fix for every Ring model.

May 21
Clicked a Scam Text Message Link? What to Do Right Now
6 min read

Clicked a Scam Text Message Link? What to Do Right Now

You clicked a suspicious link in a text message about a delivery, bank alert, or toll payment. Here is what to do immedi...

May 20
You Gave a Scammer Remote Access to Your Computer. Now What?
7 min read

You Gave a Scammer Remote Access to Your Computer. Now What?

You fell for a tech support scam and let them into your computer. Here is exactly what to do right now to protect yourse...

May 19
“Microsoft Tech Support” Phone Call: What’s Really Happening and How to Recover
7 min read

“Microsoft Tech Support” Phone Call: What’s Really Happening and How to Recover

A real Microsoft tech support call is one of the most successful scams in 2026. Here is what is actually happening, what...

May 10
Computer Running Slow After a Windows 11 Update: 7 Real Fixes (Not Generic)
7 min read

Computer Running Slow After a Windows 11 Update: 7 Real Fixes (Not Generic)

Windows 11 updates frequently cause slowdowns by enabling indexing, telemetry, and animations on older hardware. Here ar...

May 10
Computer Blue Screen? Every Common BSOD Error and How to Fix It
8 min read

Computer Blue Screen? Every Common BSOD Error and How to Fix It

Blue screens look scary but most are fixable. Here is what each error code means and the step-by-step fix for each one.

May 1
How to Fix Laptop Overheating (and Stop It Shutting Down)
15 min readUpdated

How to Fix Laptop Overheating (and Stop It Shutting Down)

Laptop running hot, loud or shutting itself off? Here is how to cool it down, step by step, from free fixes to knowing w...

Apr 29
Windows Not Shutting Down? Here Is How to Fix It
5 min read

Windows Not Shutting Down? Here Is How to Fix It

Your computer hangs on the Shutting Down screen forever. Here are the reasons and quick fixes for Windows shutdown probl...

Apr 29
How to Clone Your Hard Drive to an SSD (Upgrade Without Reinstalling)
8 min read

How to Clone Your Hard Drive to an SSD (Upgrade Without Reinstalling)

Upgrading from a hard drive to an SSD is the single best speed improvement. Here is how to clone everything without rein...

Apr 28
How to Stop Chrome Notification Spam (Those Annoying Pop-Ups)
5 min read

How to Stop Chrome Notification Spam (Those Annoying Pop-Ups)

Random pop-up ads appearing even when Chrome is closed? Here is how to stop Chrome notification spam permanently.

Apr 28
How to Free Up Disk Space on Windows (Reclaim 20+ GB)
7 min read

How to Free Up Disk Space on Windows (Reclaim 20+ GB)

Your C drive is almost full. Here are 8 safe ways to reclaim 20 or more gigabytes without losing anything important.

Apr 27
How to Back Up Your Computer (3 Methods, Step-by-Step)
6 min read

How to Back Up Your Computer (3 Methods, Step-by-Step)

70 percent of people have never backed up their computer. Here are 3 ways to protect your files before it is too late.

Apr 27
Internet Slow on One Device But Fast on Others? Here Is Why
5 min read

Internet Slow on One Device But Fast on Others? Here Is Why

If your phone gets fast speeds but your laptop crawls on the same WiFi, the problem is your laptop. Here is how to fix i...

Apr 26
Best WiFi Channel Settings for Maximum Speed
5 min read

Best WiFi Channel Settings for Maximum Speed

Changing your WiFi channel takes 2 minutes and can double your speed. Here is how to find the least congested channel.

Apr 26
How to Find Your WiFi Password on Your Computer
4 min read

How to Find Your WiFi Password on Your Computer

Forgot your WiFi password? Here is how to find it on Windows and Mac without resetting your router.

Apr 25
Mesh WiFi vs Range Extender: Which One Should You Buy?
8 min readUpdated

Mesh WiFi vs Range Extender: Which One Should You Buy?

A good range extender costs 25 to 70 dollars; a mesh system costs 200 dollars or more. Here is a price comparison, when ...

Apr 25
WiFi Connected But No Internet? Fix It in 5 Steps
6 min read

WiFi Connected But No Internet? Fix It in 5 Steps

Your computer shows connected to WiFi but says No Internet. This 5-step fix works every time on Windows and Mac.

Apr 24
How to Extend WiFi Range in Your Home (Best Methods Compared)
7 min read

How to Extend WiFi Range in Your Home (Best Methods Compared)

Dead spots in your house? Here are the 4 best ways to extend your WiFi range, compared by cost, performance, and ease of...

Apr 24
Printer Keeps Going Offline? The Permanent Fix
6 min read

Printer Keeps Going Offline? The Permanent Fix

If your printer goes offline every day and you are tired of fixing it, here is the one-time setup that prevents it forev...

Apr 23
Epson Printer Says Needs Service? How to Reset the Waste Ink Counter
12 min readUpdated

Epson Printer Says Needs Service? How to Reset the Waste Ink Counter

Your Epson printer stopped working and says it needs servicing. Here is what the message means, Epson’s official pad rep...

Apr 23
Print Spooler Error on Windows? How to Fix It Permanently
5 min read

Print Spooler Error on Windows? How to Fix It Permanently

The print spooler keeps stopping or crashing. Here is how to fix it once and for all so your printer works reliably.

Apr 22
Canon Printer Error Codes: What They Mean and How to Fix Them
15 min read

Canon Printer Error Codes: What They Mean and How to Fix Them

Canon support codes and error numbers explained in plain English with step-by-step fixes for each one.

Apr 22
How to Scan From Your Printer to Your Computer (Windows and Mac)
12 min readUpdated

How to Scan From Your Printer to Your Computer (Windows and Mac)

Step-by-step ways to scan from any all-in-one printer to a Windows PC or Mac, including the brand apps, scanning from th...

Apr 21
How to Connect a Brother Printer to WiFi (Complete Guide)
5 min read

How to Connect a Brother Printer to WiFi (Complete Guide)

Setting up WiFi on a Brother printer is confusing. Here is the step-by-step guide that actually works for every Brother ...

Apr 21
HP Printer Shows Offline? Fix It in 5 Minutes
6 min read

HP Printer Shows Offline? Fix It in 5 Minutes

Your HP printer says offline but it is connected. Here is the real fix that works for every HP model on Windows and Mac.

Apr 20
Printer Prints Blank Pages? Here Is What to Do
5 min read

Printer Prints Blank Pages? Here Is What to Do

Your printer feeds paper through but nothing comes out. The ink is full. Here is why and how to fix blank page printing.

Apr 20
How to Speed Up Windows 11 (15 Proven Tweaks)
13 min readUpdated

How to Speed Up Windows 11 (15 Proven Tweaks)

Windows 11 slowing down? These 15 tweaks restore performance without reinstalling. From quick fixes that take 30 seconds...

Apr 1
iPhone Battery Draining Fast? 10 Fixes That Actually Work
11 min readUpdated

iPhone Battery Draining Fast? 10 Fixes That Actually Work

Your iPhone battery used to last all day. Now it dies by lunch. These 10 fixes address the real causes of battery drain,...

Apr 1
How to Set Up a VPN on Any Device (Beginner Guide)
11 min readUpdated

How to Set Up a VPN on Any Device (Beginner Guide)

A VPN protects your privacy, secures public WiFi, and lets you access content from anywhere. Here is how to set one up o...

Apr 1
How to Spot a Phishing Email (Real Examples and Red Flags)
10 min readUpdated

How to Spot a Phishing Email (Real Examples and Red Flags)

Phishing emails cost victims $52 million in 2023 alone. Here are the 8 red flags that reveal a fake email, with real exa...

Apr 1
Laptop Not Charging? 8 Things to Check Before Buying a New One
10 min readUpdated

Laptop Not Charging? 8 Things to Check Before Buying a New One

A laptop that will not charge is not necessarily dead. 8 out of 10 charging problems have simple fixes. Here are the tro...

E
Eric Paul Amora·Apr 1
How to Speed Up a Slow iPhone (10 Fixes That Work)
6 min read

How to Speed Up a Slow iPhone (10 Fixes That Work)

Your iPhone getting slower over time is normal. These 10 fixes make it fast again without buying a new one.

Mar 26
Email Hacked? 8 Steps to Secure Your Account Right Now
7 min read

Email Hacked? 8 Steps to Secure Your Account Right Now

If your email is compromised, every account linked to it is at risk. Here are the 8 steps to take immediately.

Mar 18
How to Find Your Lost Phone (iPhone and Android)
6 min read

How to Find Your Lost Phone (iPhone and Android)

Lost your phone? Here is exactly how to find it, lock it, and protect your data — even if the battery is dead.

Mar 17
Laptop Screen Black but Still Running? How to Fix It
12 min readUpdated

Laptop Screen Black but Still Running? How to Fix It

Laptop turns on but the screen stays black? Here is how to find out whether it is a setting, a driver or the screen itse...

E
Eric Paul Amora·Mar 16
How to Recover Deleted Files on Windows (Even from Empty Recycle Bin)
7 min read

How to Recover Deleted Files on Windows (Even from Empty Recycle Bin)

Accidentally deleted an important file? Do not panic. Here are 5 methods to recover it, even after emptying the Recycle ...

Mar 14
Printer Not Printing? Quick Fixes for Every Situation
5 min read

Printer Not Printing? Quick Fixes for Every Situation

Printer issues range from infuriating to hair-pulling. Here are the quick fixes that resolve 90% of problems.

E
Eric Paul Amora·Mar 5
How to Remove a Virus from Your Computer (Complete Guide)
8 min read

How to Remove a Virus from Your Computer (Complete Guide)

Suspicious popups, slow performance, or strange behavior? Here is how to detect and remove malware safely.

Feb 25
Blue Screen of Death (BSOD): Causes and How to Fix It
7 min read

Blue Screen of Death (BSOD): Causes and How to Fix It

A blue screen crash is scary but usually fixable. Here is how to read the error code and resolve the issue.

Feb 8
Computer Running Slow? 10 Ways to Speed It Up
8 min read

Computer Running Slow? 10 Ways to Speed It Up

A sluggish computer does not need replacing. These 10 fixes bring aging PCs and Macs back to life.

Jan 18
WiFi Not Connecting? 8 Fixes That Actually Work
7 min read

WiFi Not Connecting? 8 Fixes That Actually Work

WiFi problems are infuriating. Here are 8 proven fixes, from the obvious to the ones tech support never tells you.

M
Michael Shelton Baldassari·Jan 10

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