The outgoing server won't connect on port 587
TekSavvy says to switch to port 465 with SSL.
TekSavvy Email: Settings, Sign-In & Fixes
TekSavvy still runs email for existing customers but no longer gives out new addresses. Older guides list out.teksavvy.com on port 1025 for sending, which no longer applies.
Covers @teksavvy.com. Run by TekSavvy. Checked against TekSavvy's own help pages, November 2026.
⚠️ Existing addresses keep working; no new sign-ups
As of March 2026 TekSavvy is not offering new email addresses, but existing teksavvy.com addresses keep working.
TekSavvy email server settings
| Server | Address | Port | Security |
|---|---|---|---|
| Incoming (IMAP) | mail.teksavvy.com | 993 | SSL/TLS |
| Incoming (POP) | mail.teksavvy.com | 995 | SSL/TLS |
| Outgoing (SMTP) | smtp.teksavvy.com | 587 | STARTTLS (or port 465 with SSL); authentication required |
- Username: Your full email address
- Use IMAP if you read mail on more than one device; POP downloads mail to one device only.
Official page: TekSavvy email settings
Email still not working?
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Common TekSavvy email problems
An old guide says out.teksavvy.com on port 1025
That is out of date. Use smtp.teksavvy.com.
I forgot my TekSavvy email password
Use "forgot password" on webmail (it sends a link to the backup address you set in webmail), or reset it in the MySavvy portal.
I want a new or extra teksavvy.com address
TekSavvy no longer creates new addresses. Use another email provider.
I got an email from 'TekSavvy' that looks suspicious
TekSavvy warns about fake messages. Only sign in through mail.teksavvy.com or MySavvy, never through a link in an email.
Problems that look the same on every provider
Can't sign in, or the password stopped working
- Sign in on the provider's own webmail page first. If that works, the problem is your mail app, not the account.
- If webmail rejects the password, use the provider's "Forgot password" page. Never use a reset link from an email you did not ask for.
- Many providers now need a separate app password (or their own sign-in screen) for Outlook, Apple Mail and phone apps. Your normal password will not work there.
Not receiving emails
- Check Spam, Junk and any filters or "blocked senders" in webmail.
- Check whether the mailbox is full; most providers stop accepting mail at the storage limit.
- If your app shows nothing new but webmail does, remove and re-add the account in the app using IMAP.
Can't send, or emails are stuck in the Outbox
- Check the outgoing (SMTP) server, port and security on this page against your app; old guides often list ports that no longer work.
- Turn on "My outgoing server requires authentication" and use the same username and password as incoming.
- Large attachments are a common cause. Remove the attachment and try again.
Contacts are getting spam from my address
- Change the password from webmail, then sign out of all other sessions if the provider offers it.
- Check forwarding rules, filters and the reply-to address in settings; attackers often add a hidden forward.
- Turn on two-step verification, and update the password anywhere else you used the same one.
Setting it up on a new phone or computer
- Use IMAP rather than POP so mail stays in sync across your phone, computer and webmail.
- Enter your full email address as the username unless the provider says otherwise.
- If the app offers the provider by name (Yahoo, Google, Outlook), choose that instead of "Other".
Sources: TekSavvy: general information about TekSavvy WebMail · TekSavvy: how to sign in to TekSavvy WebMail · TekSavvy: manage your TekSavvy email with MySavvy. Providers change settings from time to time; their own page is the final word.
Tried the steps and still stuck?
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