Can I fix Epson Error I-71 myself?

Usually fixable yourself. This is not a fault. No technician is needed.

Epson Error I-71: Place original on the scanner glass

✅ Usually fixable yourself

On the Expression XP-340, I-71 asks you to place an original on the scanner glass to use the selected copy layout.

This is not a fault. No technician is needed.

Epson documents this code for models including Expression XP-340.

Write down the exact code before you do anything else — similar-looking codes often mean completely different things.
Power the printer off, unplug it for a couple of minutes, then power it back on. A surprising number of transient errors clear here.
Open the covers and check for paper scraps, packaging material, or anything blocking the carriage.
Check the cartridges or tanks are genuine, correctly seated, and not empty.
Confirm the printer is plugged directly into a wall outlet, not a power strip or extension lead.
Check your model’s own manual — codes are model-specific, and the manual is the authority for your machine.

Source: Epson User's Guide - Expression XP-340, Product Status Messages. Codes are model-specific, so your own model's manual is the final word. Reviewed October 2026.

Tell our printer technician your model and what you've tried. You'll find out whether it's fixable at home or worth repairing at all.

Eric Paul Amora · Printer & Hardware Repair Technician