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Epson Error W-30: Memory card problem

Also shows as: W-31

✅ Usually fixable yourself

On the Stylus NX420W, W-30 and W-31 mean the memory card is not inserted correctly, is not supported, or has no compatible photos.

What to try

  1. Remove the memory card.
  2. Check that it is a supported card with compatible photos.
  3. Reinsert it correctly or try another card.

When it needs a technician

If no card is recognized, contact Epson support.

Which models show W-30

Epson documents this code for models including Stylus NX420W.

First steps for any printer error

  1. Write down the exact code before you do anything else — similar-looking codes often mean completely different things.
  2. Power the printer off, unplug it for a couple of minutes, then power it back on. A surprising number of transient errors clear here.
  3. Open the covers and check for paper scraps, packaging material, or anything blocking the carriage.
  4. Check the cartridges or tanks are genuine, correctly seated, and not empty.
  5. Confirm the printer is plugged directly into a wall outlet, not a power strip or extension lead.
  6. Check your model’s own manual — codes are model-specific, and the manual is the authority for your machine.

Source: Epson User's Guide - Stylus NX420W, Check Error Codes. Codes are model-specific, so your own model's manual is the final word. Reviewed October 2026.

Still showing W-30?

Tell our printer technician your model and what you've tried. You'll find out whether it's fixable at home or worth repairing at all.

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Eric Paul Amora · Printer & Hardware Repair Technician

Related Epson codes

W-02 — Paper jammed inside the printerW-03 — Paper jamW-04 — Cartridge cover is openW-05 — Paper out or multiple sheets fedW-10 — Ink cartridge expended or not installed rightW-12 — Ink cartridge installed incorrectlyI-11 — No memory card insertedE-11 — Ink pad at end of service lifeW-11 — Ink pad nearing end of service lifeE-01 — Printer error (general fatal error)E-02 — Scanner errorE-12 — Borderless ink pad needs replacing

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