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Brother Replace Ink: Ink cartridge empty

✅ Usually fixable yourself

Brother shows "Replace Ink" when an ink cartridge needs replacing. If the black cartridge is empty, this is the only message and black must be replaced.

What to try

  1. Open the ink cartridge cover.
  2. Press the lock release lever for the color shown and remove that cartridge.
  3. Unpack the new cartridge without touching the marked contact area and insert it in the direction of the label arrow.
  4. Push the area marked PUSH until it locks, then close the cover.
  5. If "No Ink Cartridge" or "Cannot Detect" appears, reinstall the cartridge slowly.

When it needs a technician

Brother lists no service step for this message.

Which models show Replace Ink

Brother documents this code for models including MFC-J805DW, MFC-J815DW, MFC-J995DW.

First steps for any printer error

  1. Write down the exact code before you do anything else — similar-looking codes often mean completely different things.
  2. Power the printer off, unplug it for a couple of minutes, then power it back on. A surprising number of transient errors clear here.
  3. Open the covers and check for paper scraps, packaging material, or anything blocking the carriage.
  4. Check the cartridges or tanks are genuine, correctly seated, and not empty.
  5. Confirm the printer is plugged directly into a wall outlet, not a power strip or extension lead.
  6. Check your model’s own manual — codes are model-specific, and the manual is the authority for your machine.

Source: Brother Support FAQ - Replace Ink (MFC-J995DW). Codes are model-specific, so your own model's manual is the final word. Reviewed October 2026.

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Eric Paul Amora · Printer & Hardware Repair Technician

Related Brother codes

Unable to Print XX — Mechanical problem or object insideUnable to Scan XX — Scanner mechanical problemInk Absorber Full — Ink absorber box needs replacingInk Absorber Near Full — Ink absorber box nearly fullCannot Detect — Cartridge not detectedCover is Open — A cover is not fully closedNo Paper Fed — Inkjet did not pick up paperPaper Jam — Inkjet paper jam (Jam A, B or C)Ink Low — Ink cartridge running lowNo Ink Cartridge — Ink cartridge not installed properlyUnable to Print 46 — Ink absorber almost fullUnable to Clean 46 — Ink absorber pad full

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