Brother Ink Absorber Full: Ink absorber box needs replacing
Also shows as: Ink Absorber Pad Full, InkBox Full
Brother says the ink absorber box or flushing box needs to be replaced. These boxes collect ink from print head cleaning, and the more cleaning the machine does, the faster they fill.
What to try
- Note the exact message (Ink Absorber Full, InkBox Full or Ink Absorber Pad Full) and your model number.
- Contact Brother Customer Service to arrange replacement of the ink absorber or flushing box.
- Be aware that Brother says this replacement is not covered under warranty.
When it needs a technician
The ink absorber box is not a user part; Brother says to contact customer service, and the replacement is not covered under warranty.
Which models show Ink Absorber Full
Brother documents this code for models including MFC-J491DW, MFC-J497DW, MFC-J995DW, MFC-J4335DW, MFC-J1010DW, MFC-J5845DW, MFC-J6945DW, MFC-T4500DW.
First steps for any printer error
- Write down the exact code before you do anything else — similar-looking codes often mean completely different things.
- Power the printer off, unplug it for a couple of minutes, then power it back on. A surprising number of transient errors clear here.
- Open the covers and check for paper scraps, packaging material, or anything blocking the carriage.
- Check the cartridges or tanks are genuine, correctly seated, and not empty.
- Confirm the printer is plugged directly into a wall outlet, not a power strip or extension lead.
- Check your model’s own manual — codes are model-specific, and the manual is the authority for your machine.
Source: Brother Support FAQ - Ink Absorber Pad Full or InkBox Full or Ink Absorber Full (MFC-J995DW). Codes are model-specific, so your own model's manual is the final word. Reviewed October 2026.
Still showing Ink Absorber Full?
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Ask about my printer — $1Eric Paul Amora · Printer & Hardware Repair Technician