IMAP doesn't work on my new free Zoho account
Zoho no longer gives IMAP to new free accounts. Use the Zoho website or Zoho Mail app, or move to a paid plan.
Zoho Mail Email: Settings, Sign-In & Fixes
Zoho Mail server names depend on the region (data center) your account lives in, so copy the exact servers from your own Zoho settings. New free accounts cannot use IMAP.
Covers @zoho.com, @zohomail.com. Run by Zoho Corporation. Checked against Zoho Mail's own help pages, November 2026.
Zoho Mail email server settings
| Server | Address | Port | Security |
|---|---|---|---|
| Incoming (IMAP) | imap.zoho.com | 993 | SSL/TLS |
| Outgoing (SMTP) | smtp.zoho.com | 465 | SSL/TLS; authentication required |
- Username: Your Zoho username or full email address
- Password: With two-factor authentication on, create an Application-specific Password in Zoho Accounts. If you signed up with Google or Facebook, set a Zoho password first.
- Use IMAP if you read mail on more than one device; POP downloads mail to one device only.
Official page: Zoho Mail email settings
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Common Zoho Mail email problems
These settings don't work for me
Zoho servers depend on your region. Copy the exact servers from Settings, Mail Accounts, Server Configuration Details in Zoho Mail.
My password is rejected and I have two-factor on
Create an Application-specific Password in Zoho Accounts and use it in the app.
I signed up with Google or Facebook and don't have a Zoho password
Set a Zoho account password first, then set up IMAP.
Problems that look the same on every provider
Can't sign in, or the password stopped working
- Sign in on the provider's own webmail page first. If that works, the problem is your mail app, not the account.
- If webmail rejects the password, use the provider's "Forgot password" page. Never use a reset link from an email you did not ask for.
- Many providers now need a separate app password (or their own sign-in screen) for Outlook, Apple Mail and phone apps. Your normal password will not work there.
Not receiving emails
- Check Spam, Junk and any filters or "blocked senders" in webmail.
- Check whether the mailbox is full; most providers stop accepting mail at the storage limit.
- If your app shows nothing new but webmail does, remove and re-add the account in the app using IMAP.
Can't send, or emails are stuck in the Outbox
- Check the outgoing (SMTP) server, port and security on this page against your app; old guides often list ports that no longer work.
- Turn on "My outgoing server requires authentication" and use the same username and password as incoming.
- Large attachments are a common cause. Remove the attachment and try again.
Contacts are getting spam from my address
- Change the password from webmail, then sign out of all other sessions if the provider offers it.
- Check forwarding rules, filters and the reply-to address in settings; attackers often add a hidden forward.
- Turn on two-step verification, and update the password anywhere else you used the same one.
Setting it up on a new phone or computer
- Use IMAP rather than POP so mail stays in sync across your phone, computer and webmail.
- Enter your full email address as the username unless the provider says otherwise.
- If the app offers the provider by name (Yahoo, Google, Outlook), choose that instead of "Other".
Sources: Zoho Mail: IMAP access · Zoho Accounts: reset password. Providers change settings from time to time; their own page is the final word.
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