My mail app says my Verizon password is wrong
Create an AOL app password in your AOL account security settings and use it in the app instead of your normal password, or use an app that opens the AOL sign-in screen.
Verizon.net Email: Settings, Sign-In & Fixes
Verizon no longer runs its own email: @verizon.net addresses are hosted by AOL. The settings are a mix of AOL and Verizon server names, which is the usual reason a mail app will not connect.
Covers @verizon.net. Run by AOL, which took over Verizon.net mailboxes. Checked against Verizon.net's own help pages, November 2026.
⚠️ Moved to a new system
Verizon.net mailboxes now live on AOL Mail. You keep your @verizon.net address, but you read it at mail.aol.com, not on verizon.com, and mail apps use the server settings below.
Verizon.net email server settings
| Server | Address | Port | Security |
|---|---|---|---|
| Incoming (IMAP) | imap.aol.com | 993 | SSL/TLS |
| Incoming (POP) | pop.verizon.net | 995 | SSL/TLS |
| Outgoing (SMTP) | smtp.verizon.net | 465 | SSL/TLS |
- Username: Your full email address, including @verizon.net
- Password: Older mail apps need an AOL app password, made in your AOL account security settings. Apps that show an AOL sign-in screen do not need one.
- Use IMAP if you read mail on more than one device; POP downloads mail to one device only.
Official page: Verizon.net email settings
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Common Verizon.net email problems
I can't find my Verizon email on verizon.com
Your mailbox moved to AOL. Go to mail.aol.com and sign in with your full @verizon.net address.
I set it up with smtp.aol.com or old Verizon servers and it fails
Verizon.net addresses use imap.aol.com for incoming IMAP, but smtp.verizon.net (port 465, SSL) for sending and pop.verizon.net (port 995, SSL) for POP.
Emails went missing after I switched my app between POP and IMAP
Back up your mail before changing between POP and IMAP. IMAP is the better choice because it keeps your folders on the server.
Problems that look the same on every provider
Can't sign in, or the password stopped working
- Sign in on the provider's own webmail page first. If that works, the problem is your mail app, not the account.
- If webmail rejects the password, use the provider's "Forgot password" page. Never use a reset link from an email you did not ask for.
- Many providers now need a separate app password (or their own sign-in screen) for Outlook, Apple Mail and phone apps. Your normal password will not work there.
Not receiving emails
- Check Spam, Junk and any filters or "blocked senders" in webmail.
- Check whether the mailbox is full; most providers stop accepting mail at the storage limit.
- If your app shows nothing new but webmail does, remove and re-add the account in the app using IMAP.
Can't send, or emails are stuck in the Outbox
- Check the outgoing (SMTP) server, port and security on this page against your app; old guides often list ports that no longer work.
- Turn on "My outgoing server requires authentication" and use the same username and password as incoming.
- Large attachments are a common cause. Remove the attachment and try again.
Contacts are getting spam from my address
- Change the password from webmail, then sign out of all other sessions if the provider offers it.
- Check forwarding rules, filters and the reply-to address in settings; attackers often add a hidden forward.
- Turn on two-step verification, and update the password anywhere else you used the same one.
Setting it up on a new phone or computer
- Use IMAP rather than POP so mail stays in sync across your phone, computer and webmail.
- Enter your full email address as the username unless the provider says otherwise.
- If the app offers the provider by name (Yahoo, Google, Outlook), choose that instead of "Other".
Sources: AOL help: POP and IMAP settings for Verizon.net accounts · AOL help: AOL Mail POP and IMAP settings. Providers change settings from time to time; their own page is the final word.
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