Emails I read on one device aren't on my other devices
POP downloads mail and removes it from the server. Switch to IMAP: imap.windstream.net, port 993, SSL on.
Windstream Email: Settings, Sign-In & Fixes
Windstream email is now looked after under the Kinetic name. Many online guides give mail.windstream.net as the incoming server, but Kinetic says to use imap.windstream.net.
Covers @windstream.net. Run by Kinetic (formerly Windstream). Checked against Windstream's own help pages, November 2026.
Windstream email server settings
| Server | Address | Port | Security |
|---|---|---|---|
| Incoming (IMAP) | imap.windstream.net | 993 | SSL/TLS |
| Outgoing (SMTP) | smtp.windstream.net | 465 | SSL/TLS |
- Username: Your full email address
- Use IMAP if you read mail on more than one device; POP downloads mail to one device only.
Official page: Windstream email settings
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Common Windstream email problems
A guide told me to use mail.windstream.net and it fails
Use imap.windstream.net for incoming mail, as Kinetic's own settings page says.
I can't send email
Use smtp.windstream.net, port 465 with SSL (port 587 is also listed), and turn on "outgoing server requires authentication".
Problems that look the same on every provider
Can't sign in, or the password stopped working
- Sign in on the provider's own webmail page first. If that works, the problem is your mail app, not the account.
- If webmail rejects the password, use the provider's "Forgot password" page. Never use a reset link from an email you did not ask for.
- Many providers now need a separate app password (or their own sign-in screen) for Outlook, Apple Mail and phone apps. Your normal password will not work there.
Not receiving emails
- Check Spam, Junk and any filters or "blocked senders" in webmail.
- Check whether the mailbox is full; most providers stop accepting mail at the storage limit.
- If your app shows nothing new but webmail does, remove and re-add the account in the app using IMAP.
Can't send, or emails are stuck in the Outbox
- Check the outgoing (SMTP) server, port and security on this page against your app; old guides often list ports that no longer work.
- Turn on "My outgoing server requires authentication" and use the same username and password as incoming.
- Large attachments are a common cause. Remove the attachment and try again.
Contacts are getting spam from my address
- Change the password from webmail, then sign out of all other sessions if the provider offers it.
- Check forwarding rules, filters and the reply-to address in settings; attackers often add a hidden forward.
- Turn on two-step verification, and update the password anywhere else you used the same one.
Setting it up on a new phone or computer
- Use IMAP rather than POP so mail stays in sync across your phone, computer and webmail.
- Enter your full email address as the username unless the provider says otherwise.
- If the app offers the provider by name (Yahoo, Google, Outlook), choose that instead of "Other".
Sources: Kinetic: server settings for Kinetic email. Providers change settings from time to time; their own page is the final word.
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