My old PeoplePC webmail bookmark doesn't work
Sign in at EarthLink Web Mail (webmail.earthlink.net) with your full @peoplepc.com address.
PeoplePC Email: Settings, Sign-In & Fixes
PeoplePC email now lives on EarthLink's system. Many guides still list imap.peoplepc.com, but EarthLink says only the POP server uses a peoplepc.com name.
Covers @peoplepc.com. Run by EarthLink. Checked against PeoplePC's own help pages, November 2026.
⚠️ Moved to a new system
PeoplePC mailboxes now run on EarthLink. Sign in at EarthLink Web Mail with your full @peoplepc.com address, and use EarthLink servers in mail apps.
PeoplePC email server settings
| Server | Address | Port | Security |
|---|---|---|---|
| Incoming (IMAP) | imap.earthlink.net | 993 | SSL/TLS |
| Incoming (POP) | pop.peoplepc.com | 995 | SSL/TLS |
| Outgoing (SMTP) | smtpauth.earthlink.net | 587 | STARTTLS; authentication required |
- Username: Your full email address (name@peoplepc.com)
- Use IMAP if you read mail on more than one device; POP downloads mail to one device only.
Official page: PeoplePC email settings
Email still not working?
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Common PeoplePC email problems
A guide told me to use imap.peoplepc.com or smtpauth.peoplepc.com
EarthLink's official page uses imap.earthlink.net for IMAP and smtpauth.earthlink.net for sending. Only POP uses pop.peoplepc.com.
Mail stopped downloading in my computer mail program
Update to the secure ports (IMAP 993 or POP 995 with SSL, sending 587 with STARTTLS) and use your full address as the username.
I forgot my PeoplePC password
Use "Forgot Password" at portal.earthlink.net. PeoplePC accounts use the EarthLink account sign-in.
Problems that look the same on every provider
Can't sign in, or the password stopped working
- Sign in on the provider's own webmail page first. If that works, the problem is your mail app, not the account.
- If webmail rejects the password, use the provider's "Forgot password" page. Never use a reset link from an email you did not ask for.
- Many providers now need a separate app password (or their own sign-in screen) for Outlook, Apple Mail and phone apps. Your normal password will not work there.
Not receiving emails
- Check Spam, Junk and any filters or "blocked senders" in webmail.
- Check whether the mailbox is full; most providers stop accepting mail at the storage limit.
- If your app shows nothing new but webmail does, remove and re-add the account in the app using IMAP.
Can't send, or emails are stuck in the Outbox
- Check the outgoing (SMTP) server, port and security on this page against your app; old guides often list ports that no longer work.
- Turn on "My outgoing server requires authentication" and use the same username and password as incoming.
- Large attachments are a common cause. Remove the attachment and try again.
Contacts are getting spam from my address
- Change the password from webmail, then sign out of all other sessions if the provider offers it.
- Check forwarding rules, filters and the reply-to address in settings; attackers often add a hidden forward.
- Turn on two-step verification, and update the password anywhere else you used the same one.
Setting it up on a new phone or computer
- Use IMAP rather than POP so mail stays in sync across your phone, computer and webmail.
- Enter your full email address as the username unless the provider says otherwise.
- If the app offers the provider by name (Yahoo, Google, Outlook), choose that instead of "Other".
Sources: EarthLink: email server settings (includes peoplepc.com). Providers change settings from time to time; their own page is the final word.
Tried the steps and still stuck?
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