I can't find NetZero IMAP settings
NetZero has no IMAP. It only lists POP and outgoing mail settings.
NetZero Email: Settings, Sign-In & Fixes
NetZero offers POP only, with no IMAP, and its server names end in netzero.com even for @netzero.net addresses. The username is your Member ID, not your full address.
Covers @netzero.net, @netzero.com. Run by NetZero (sister brand of Juno). Checked against NetZero's own help pages, November 2026.
NetZero email server settings
| Server | Address | Port | Security |
|---|---|---|---|
| Incoming (POP) | pop.netzero.com | 995 | SSL/TLS |
| Outgoing (SMTP) | smtp.netzero.com | 465 | SSL/TLS; authentication required |
- Username: Your NetZero Member ID (the part before the @)
- Password: No app password: use your NetZero password. NetZero lists mail program access alongside its paid MegaMail plan, so a free account may not be able to use one.
- Use IMAP if you read mail on more than one device; POP downloads mail to one device only.
Official page: NetZero email settings
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Common NetZero email problems
Login fails with my full email address
NetZero's settings page says the username is your Member ID, the part before the @.
I can't send email
Use smtp.netzero.com, port 465, with SSL and "my server requires authentication" turned on.
My mail app won't connect to my free account
Mail program access may need MegaMail or a paid plan. Use webmail.netzero.net instead.
My attachment or mailbox is too big
Free accounts allow 10 MB per message and a 1 GB mailbox; Platinum allows 20 MB and 5 GB.
Problems that look the same on every provider
Can't sign in, or the password stopped working
- Sign in on the provider's own webmail page first. If that works, the problem is your mail app, not the account.
- If webmail rejects the password, use the provider's "Forgot password" page. Never use a reset link from an email you did not ask for.
- Many providers now need a separate app password (or their own sign-in screen) for Outlook, Apple Mail and phone apps. Your normal password will not work there.
Not receiving emails
- Check Spam, Junk and any filters or "blocked senders" in webmail.
- Check whether the mailbox is full; most providers stop accepting mail at the storage limit.
- If your app shows nothing new but webmail does, remove and re-add the account in the app using IMAP.
Can't send, or emails are stuck in the Outbox
- Check the outgoing (SMTP) server, port and security on this page against your app; old guides often list ports that no longer work.
- Turn on "My outgoing server requires authentication" and use the same username and password as incoming.
- Large attachments are a common cause. Remove the attachment and try again.
Contacts are getting spam from my address
- Change the password from webmail, then sign out of all other sessions if the provider offers it.
- Check forwarding rules, filters and the reply-to address in settings; attackers often add a hidden forward.
- Turn on two-step verification, and update the password anywhere else you used the same one.
Setting it up on a new phone or computer
- Use IMAP rather than POP so mail stays in sync across your phone, computer and webmail.
- Enter your full email address as the username unless the provider says otherwise.
- If the app offers the provider by name (Yahoo, Google, Outlook), choose that instead of "Other".
Sources: NetZero help: mail server addresses · NetZero help: email on the web, email setup. Providers change settings from time to time; their own page is the final word.
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