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Juno Email: Settings, Sign-In & Fixes

Juno offers POP only, with no IMAP, so a phone and a computer will not stay in sync. Juno pages also disagree on whether free accounts can use a mail program at all.

Covers @juno.com. Run by Juno Online Services. Checked against Juno's own help pages, November 2026.

Open Juno webmail ↗

Juno email server settings

ServerAddressPortSecurity
Incoming (POP)pop.juno.com995SSL/TLS
Outgoing (SMTP)smtp.juno.com465SSL/TLS
  • Username: Your full Juno address (memberid@juno.com)
  • Password: No app password: use your Juno password. Using a mail program may need MegaMail or another paid Juno plan; one Juno page says so and another says every member can.
  • Use IMAP if you read mail on more than one device; POP downloads mail to one device only.

Official page: Juno email settings

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Common Juno email problems

I can't find Juno IMAP settings

Juno has no IMAP. It only lists POP (pop.juno.com) and sending (smtp.juno.com), so mail will not stay in sync between devices.

My mail app won't connect to my free Juno account

Mail program access may need MegaMail or a paid plan. Use webmail.juno.com, or check what your plan includes.

I can't send when I'm on another internet connection

Turn on SSL and outgoing authentication: smtp.juno.com, port 465, SSL on.

My email with a large attachment bounced

Free accounts can send up to 10 MB per message (20 MB on Platinum). Send big files as a link instead.

My mailbox is full

Free mailboxes hold 1 GB (2 GB on Platinum or MegaMail). Delete or download old mail to make room.

Tell us what you see (the exact error helps), which app or device you use, and what you've tried.

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Problems that look the same on every provider

Can't sign in, or the password stopped working
  1. Sign in on the provider's own webmail page first. If that works, the problem is your mail app, not the account.
  2. If webmail rejects the password, use the provider's "Forgot password" page. Never use a reset link from an email you did not ask for.
  3. Many providers now need a separate app password (or their own sign-in screen) for Outlook, Apple Mail and phone apps. Your normal password will not work there.
Not receiving emails
  1. Check Spam, Junk and any filters or "blocked senders" in webmail.
  2. Check whether the mailbox is full; most providers stop accepting mail at the storage limit.
  3. If your app shows nothing new but webmail does, remove and re-add the account in the app using IMAP.
Can't send, or emails are stuck in the Outbox
  1. Check the outgoing (SMTP) server, port and security on this page against your app; old guides often list ports that no longer work.
  2. Turn on "My outgoing server requires authentication" and use the same username and password as incoming.
  3. Large attachments are a common cause. Remove the attachment and try again.
Contacts are getting spam from my address
  1. Change the password from webmail, then sign out of all other sessions if the provider offers it.
  2. Check forwarding rules, filters and the reply-to address in settings; attackers often add a hidden forward.
  3. Turn on two-step verification, and update the password anywhere else you used the same one.
Setting it up on a new phone or computer
  1. Use IMAP rather than POP so mail stays in sync across your phone, computer and webmail.
  2. Enter your full email address as the username unless the provider says otherwise.
  3. If the app offers the provider by name (Yahoo, Google, Outlook), choose that instead of "Other".

Sources: Juno help: email on the web, email setup · Juno help: Mac Mail setup (ports and SSL) · Juno help: MegaMail. Providers change settings from time to time; their own page is the final word.

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