POP doesn't work for my mindspring.com address
The POP server is pop. followed by your domain, for example pop.mindspring.com. IMAP and sending are the same for every EarthLink address.
EarthLink Email: Settings, Sign-In & Fixes
EarthLink still runs its own mail, including old MindSpring addresses. IMAP and sending use the same servers for everyone, but the POP server name follows your own address.
Covers @earthlink.net, @mindspring.com. Run by EarthLink. Checked against EarthLink's own help pages, November 2026.
EarthLink email server settings
| Server | Address | Port | Security |
|---|---|---|---|
| Incoming (IMAP) | imap.earthlink.net | 993 | SSL/TLS |
| Incoming (POP) | pop.earthlink.net | 995 | SSL/TLS |
| Outgoing (SMTP) | smtpauth.earthlink.net | 587 | STARTTLS; authentication required |
- Username: Your full email address. For POP, @mindspring.com addresses use pop.mindspring.com instead of pop.earthlink.net.
- Use IMAP if you read mail on more than one device; POP downloads mail to one device only.
Official page: EarthLink email settings
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Common EarthLink email problems
An old setup guide used ports 143 or 110 and mail fails
Use the secure ports: IMAP 993 with SSL, POP 995 with SSL, and outgoing 587 with STARTTLS.
Emails disappear when I use my phone and computer
EarthLink warns that mixing POP and IMAP on one address causes problems. Use IMAP everywhere, or tick "Leave a copy on server" in POP.
Web Mail won't load or my Inbox looks empty
Close all browser windows, make sure cookies are allowed, clear temporary files, and sign in again.
My new password is rejected
It must be 8 to 32 characters with at least three of: capital letter, small letter, number, symbol. Change it at portal.earthlink.net under Account Security.
Problems that look the same on every provider
Can't sign in, or the password stopped working
- Sign in on the provider's own webmail page first. If that works, the problem is your mail app, not the account.
- If webmail rejects the password, use the provider's "Forgot password" page. Never use a reset link from an email you did not ask for.
- Many providers now need a separate app password (or their own sign-in screen) for Outlook, Apple Mail and phone apps. Your normal password will not work there.
Not receiving emails
- Check Spam, Junk and any filters or "blocked senders" in webmail.
- Check whether the mailbox is full; most providers stop accepting mail at the storage limit.
- If your app shows nothing new but webmail does, remove and re-add the account in the app using IMAP.
Can't send, or emails are stuck in the Outbox
- Check the outgoing (SMTP) server, port and security on this page against your app; old guides often list ports that no longer work.
- Turn on "My outgoing server requires authentication" and use the same username and password as incoming.
- Large attachments are a common cause. Remove the attachment and try again.
Contacts are getting spam from my address
- Change the password from webmail, then sign out of all other sessions if the provider offers it.
- Check forwarding rules, filters and the reply-to address in settings; attackers often add a hidden forward.
- Turn on two-step verification, and update the password anywhere else you used the same one.
Setting it up on a new phone or computer
- Use IMAP rather than POP so mail stays in sync across your phone, computer and webmail.
- Enter your full email address as the username unless the provider says otherwise.
- If the app offers the provider by name (Yahoo, Google, Outlook), choose that instead of "Other".
Sources: EarthLink: email server settings · EarthLink: email FAQ update · EarthLink: problems with Web Mail. Providers change settings from time to time; their own page is the final word.
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