Brother Fuser Error: Fuser not reaching the right temperature
Also shows as: FUSER ERROR
Brother says the fuser unit did not reach the specified temperature in time, or the fuser is too hot.
What to try
- Turn the power switch off, wait a few seconds, and turn it back on.
- Leave the machine on and idle for 15 minutes.
- If the error remains, contact Brother Customer Service or your dealer and report "Fuser Error".
When it needs a technician
If the error is still there after the restart and 15-minute wait, Brother says to contact Brother Customer Service or your dealer.
Which models show Fuser Error
Brother documents this code for models including HL-5470DW, HL-6180DW, HL-3170CDW, MFC-8710DW, MFC-8910DW, MFC-9340CDW, DCP-8155DN, HL-2270DW.
Varies by model: On older HL-2200 series models a persistent fuser error shows as "Service call error" with all LEDs flashing.
First steps for any printer error
- Write down the exact code before you do anything else — similar-looking codes often mean completely different things.
- Power the printer off, unplug it for a couple of minutes, then power it back on. A surprising number of transient errors clear here.
- Open the covers and check for paper scraps, packaging material, or anything blocking the carriage.
- Check the cartridges or tanks are genuine, correctly seated, and not empty.
- Confirm the printer is plugged directly into a wall outlet, not a power strip or extension lead.
- Check your model’s own manual — codes are model-specific, and the manual is the authority for your machine.
Source: Brother Support FAQ - Fuser Error or Self-Diagnostic (HL-6180DW). Codes are model-specific, so your own model's manual is the final word. Reviewed October 2026.
Still showing Fuser Error?
Tell our printer technician your model and what you've tried. You'll find out whether it's fixable at home or worth repairing at all.
Ask about my printer — $1Eric Paul Amora · Printer & Hardware Repair Technician