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Goodman E11 Error Code: Open rollout switch

Updated October 2026 · Sourced from Goodman documentation

🛑 Turn it off and call a licensed pro

The flame rollout switch is open. The manual lists too high gas pressure, misaligned burners or a restricted heat exchanger or venting as possible causes.

Is it safe to keep running? No. Turn it off and get it checked. Turn the furnace off and call a licensed technician. A tripped rollout switch is a safety shutdown. Do not reset or bypass it yourself.

E11 at a glance

Code / how it showsMeaningApplies to
E11
Also: E11
Three-digit 7-segment display shows E11
Open rollout switchGoodman GMVC96 / Amana AMVC96 / GCVC96 / ACVC96 34.5-inch chassis two-stage gas furnaces

Check this first

Only steps a homeowner can do safely. Do not open electrical panels or the burner area.

  1. Look outside at the furnace vent and intake pipe ends. Make sure snow, leaves or a nest are not blocking them. Look only, do not touch the pipes.

🛑 Stop and call a licensed pro if

  • Turn the furnace off and call a licensed technician. A tripped rollout switch is a safety shutdown. Do not reset or bypass it yourself.
  • You smell gas. Leave the house, do not touch switches, and call your gas utility from outside.
  • Flame rollout, limit or pressure switch codes that come back after one reset.
  • Anything involving the control board, gas valve, flame sensor, igniter or venting.
  • A carbon monoxide alarm sounds. Get everyone outside and call 911 or the fire department.

Safe first steps for any Goodman code

  1. Count the LED flashes through the blower door window before you switch anything off. Cutting power can clear the code.
  2. Replace or clean the furnace air filter.
  3. Check the thermostat: correct mode, set above room temperature, and fresh batteries.
  4. Make sure the furnace power switch and breaker are on. If the furnace has locked out, turning the power off and back on once restarts it.
  5. Make sure the gas valve is in the ON position, following the lighting instructions on the furnace label only.
  6. On high-efficiency furnaces, look at the outside vent and intake pipes for snow, ice, leaves or nests (look only, do not take pipes apart).

Source: Goodman 34.5 in. Chassis ACVC96/AMVC96/GCVC96/GMVC96 Service and Troubleshooting RS6612023R2, p.43. Codes are series-specific, so your unit's own manual is the final word. Reviewed October 2026.

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Related Goodman codes

E0 : Lockout after three failed ignition attemptsE1 : Low-stage pressure switch closed at start of heatingE2 : Low-stage pressure switch circuit openE3 : Primary limit circuit open (furnace overheating)E4 : Flame sensed with no call for heatE5 : Open fuse on the controlE6 : Weak flame sense signalE7 : Problem with igniter circuitE8 : High-stage pressure switch closed at start of heatingE9 : High-stage pressure switch circuit openEA : Reversed 115 volt polarityEb : External gas valve error (valve not energized)

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