My printer is feeding paper through but printing completely blank pages. The ink cartridges are full. What is wrong?
Blank pages with full cartridges almost always mean clogged print heads or a cartridge that is not making proper contact. First, run the built-in print head cleaning utility from your printer's maintenance menu — you may need to run it 2 to 3 times. After cleaning, print a test page from the printer menu (not from your computer) to check if ink is flowing. If still blank, remove all cartridges, check for the orange protective tape or clip that sometimes gets left on new cartridges, and reseat them firmly until you hear a click. For inkjet printers that have been sitting unused for weeks, the nozzles may be dried out. Dampen a lint-free cloth with warm distilled water and gently blot the print head contacts. Let dry for 10 minutes and try again. If you are using third-party or refilled cartridges, try switching to the manufacturer's genuine cartridges — compatibility issues are a common cause of blank output.
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