Home/Questions/Tech Support
Common question
Tech Support

My iCloud email stopped syncing with Outlook on my Windows PC. I can still access it through icloud.com in the browser.

HBE
HelpByExperts Research Team
Editorial Research Team
✓ Verified Editorial

Apple changed their authentication requirements for iCloud email on Windows. You now need to use an app-specific password instead of your regular Apple ID password. Go to appleid.apple.com, sign in, go to Sign-In and Security, then App-Specific Passwords. Click Generate an App-Specific Password, name it Outlook, and copy the generated password. In Outlook, go to File, Account Settings, select your iCloud email account, and change the password to the app-specific password you just generated. Make sure two-factor authentication is enabled on your Apple ID (it is required for app-specific passwords). If Outlook still does not sync, try removing the iCloud account from Outlook entirely and re-adding it. When adding, use the IMAP settings manually: incoming server imap.mail.me.com port 993 SSL, outgoing server smtp.mail.me.com port 587 TLS/STARTTLS. Use your full iCloud email address as the username and the app-specific password as the password. If you have iCloud for Windows installed, make sure it is updated to the latest version — older versions have known sync issues with newer Outlook builds.

✎ About this answer
This answer is curated research by the HelpByExperts editorial team, reviewed for accuracy and clarity. For personalized advice in regulated fields (legal, medical, tax, financial), consult a licensed professional in your jurisdiction. To chat with a verified expert, start a session for $1 →
Was this answer helpful?
Be the first to mark this helpful

This answer covers the common case. Tell us what's different about yours and get advice for your exact setup.

Free to start · $1 for the full consultation · Money-back guarantee

Related Questions

Outlook keeps popping up asking for my password every few minutes even though I enter the correct on...
Answered by HelpByExperts Research Team
My Outlook emails get stuck in the Outbox and never send. I can receive emails fine. This started to...
Answered by HelpByExperts Research Team
Google locked me out of my Gmail account and says I need to verify my identity but none of the optio...
Answered by HelpByExperts Research Team
My laptop gets extremely hot and randomly shuts down after about 30 minutes of use. The fan is runni...
Answered by Eric Paul Amora
My WiFi keeps disconnecting every 10-15 minutes on my Windows 11 laptop. My phone stays connected fi...
Answered by HelpByExperts Research Team

Related Tech Support Guides

WiFi Not Connecting? 8 Fixes That Actually Work
WiFi Not Connecting? 8 Fixes That Actually Work
7 min read
Computer Running Slow? 10 Ways to Speed It Up
Computer Running Slow? 10 Ways to Speed It Up
8 min read
Blue Screen of Death (BSOD): Causes and How to Fix It
Blue Screen of Death (BSOD): Causes and How to Fix It
7 min read
How to Remove a Virus from Your Computer (Complete Guide)
How to Remove a Virus from Your Computer (Complete Guide)
8 min read
← All questionsTech Support ServiceBlogContactPrivacy