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A. O. Smith SF Error Code: Air filter is dirty

Updated October 2026 Β· Sourced from A. O. Smith documentation

🧭 Check a few things first

The guide says the air filter is dirty.

Is it safe to keep running? Check the steps below first. Call a qualified person if the code returns after the filter is clean.

SF at a glance

Code / how it showsMeaningApplies to
SF
Shown on the water heater display
Air filter is dirtyA. O. Smith Hybrid Electric Heat Pump water heaters (Voltex), Installation Instructions and Use & Care Guide 100269085

Check this first

Only steps a homeowner can do safely. Do not open electrical panels or the burner area.

  1. Turn off power at the circuit breaker, as the guide says.
  2. Clean the air filter following the Air Filter Maintenance section of the guide, then restore power.

πŸ›‘ Stop and call a licensed pro if

  • Call a qualified person if the code returns after the filter is clean.
  • You smell gas. Leave the house, do not touch switches, and call your gas utility from outside.
  • Codes for flame failure, overheating, venting or the control board that return after one reset.
  • Water leaking from the heater, the relief valve discharging, or scorching around the burner area.
  • A carbon monoxide alarm sounds. Get everyone outside and call 911 or the fire department.

Safe first steps for any A. O. Smith code

  1. Write down the exact code shown on the controller or the number of status light flashes.
  2. Turn the water heater power off and back on (or press the reset button the manual describes) once. If the code comes back, stop resetting.
  3. Make sure the gas supply valve to the heater is open and other gas appliances in the home are working.
  4. Make sure the cold water supply valve is fully open and hot water taps are not partly closed.
  5. Look at the outside vent terminal for snow, ice, leaves or anything blocking it (look only).

Source: A. O. Smith Hybrid Electric Heat Pump Water Heater Use and Care Guide 100269085, Diagnostic Codes, p. 20. Codes are series-specific, so your unit's own manual is the final word. Reviewed October 2026.

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Related A. O. Smith codes

ECF : Heat pump compressor starting and stopping oftenEdr : Not enough water in tank (dry fire)EPL : Power supply voltage too lowEUC : Upper element not functioningELC : Lower element not functioningICE : Heat pump is defrosting03 : Incorrect DIP switch setting10 : Warning for the 991 code (air or exhaust problem)11 : Ignition failure12 : Loss of flame31 : Outlet thermistor failure32 : Inlet thermistor failure

All 26 A. O. Smith codes and series β†’

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